RETURN POLICY

At The Trackie Spot, we offer a 14-day return policy, meaning you can request a return within 14 days of receiving your order. The cost of returning the item is covered by the customer.

To qualify for a return, the item must be in its original condition—unworn, unused, with tags attached, and in its original packaging. A receipt or proof of purchase is also required.

Non-returnable items:

• Sale items are final sale and cannot be returned, as they will not be restocked.
• Custom or personal care items (e.g., beauty products) are non-returnable.
• We do not accept returns for hazardous materials, flammable liquids, or gases.

Size Differences

Some of our items run small, so we automatically size up to ensure the best fit. This may result in a size label that differs from the one ordered. This adjustment is noted in the product description.

How to Request a Return

To initiate a return, please visit the CONTACT page on the The Trackie Spot website and submit a request. If your return is approved, we will send you a return label and instructions. Do not send items back without prior approval, as they will not be accepted.

Damaged or Incorrect Items

Please check your order upon arrival. If an item is damaged, defective, or incorrect, contact us immediately via the CONTACT page so we can resolve the issue.

Return Process

• Once your return is approved, we will provide a unique shipping label within 1-2 business days.
• We do not have a fixed return address, as we ship to the nearest warehouse to minimize customer costs.

Refunds

Once we receive and inspect your return, we will notify you of the approval status. If approved, a refund will be issued to your original payment method. Processing times may vary depending on your bank or credit card provider.

For any questions, please visit our CONTACT page on The Trackie Spot website.